Legal notice
This Legal Notice applies to the Vision Optic S.A. website and all content, products and services made available through the website.
1. Website Ownership
This website is operated by Vision Optic S.A.
All references to "Vision Optic S.A.", "Vision Optic", "we", "us" and "our" refer to the operator of this website.
By accessing and using this website, you acknowledge and agree to the terms, conditions and policies applicable to your use of the website.
2. Website Content
We make reasonable efforts to ensure that the information displayed on this website is accurate and up to date.
However, product descriptions, images, specifications, prices, availability and other information may occasionally contain errors or require updating.
Vision Optic S.A. reserves the right to correct errors, update information and make changes to products, prices and website content without prior notice.
Product images are provided for illustrative purposes. Colours and appearance may vary depending on your device, screen settings and other factors.
3. Product Information
Vision Optic S.A. sells eyewear, sunglasses, cosmetic lenses, prescription eyewear, prescription lenses and related optical products.
Product information is provided to assist customers in making purchasing decisions.
Where a product requires prescription information, the customer is responsible for providing accurate prescription details and specifications.
Vision Optic S.A. is not responsible for errors resulting from incorrect information supplied by the customer.
4. Prescription Products
Prescription eyewear and prescription lenses are prepared according to the prescription and specifications supplied by the customer.
Customers are responsible for ensuring that the prescription information provided during the ordering process is accurate and current.
Prescription products cannot be returned or exchanged for a change of mind or because incorrect prescription information was supplied by the customer.
Returns or refunds for prescription products are handled in accordance with our Return & Refund Policy and applicable South African law.
5. Cosmetic Contact Lenses
Cosmetic contact lenses are hygiene-sensitive products.
Customers should carefully review product information and ensure that the selected product is suitable for their intended use.
Opened or used contact lenses may not be eligible for return for hygiene reasons, subject to applicable law and our Return & Refund Policy.
6. Third-Party Brands and Trademarks
Vision Optic S.A. may offer products from various third-party brands.
All brand names, trademarks, logos and other intellectual property belonging to third parties remain the property of their respective owners.
The display or sale of a third-party brand on this website does not necessarily indicate that Vision Optic S.A. is owned by, operated by or officially affiliated with that brand unless expressly stated.
7. Intellectual Property
Unless otherwise stated, the content appearing on this website, including:
- Text;
- Graphics;
- Photographs;
- Logos;
- Website design;
- Layouts;
- Product descriptions; and
- Other original materials
is owned by or licensed to Vision Optic S.A. or the relevant rights holder.
You may not reproduce, copy, distribute, modify, publish or commercially exploit website content without prior written permission, except where permitted by law.
8. Website Availability
We aim to keep the website available and operational but cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of:
- Maintenance;
- Technical issues;
- Server problems;
- Software updates;
- Security measures; or
- Circumstances outside our reasonable control.
Vision Optic S.A. reserves the right to modify, suspend or discontinue any part of the website when necessary.
9. External Links
Our website may contain links to third-party websites, platforms or services.
These links are provided for convenience.
Vision Optic S.A. does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
10. Limitation of Liability
To the extent permitted by applicable law, Vision Optic S.A. will not be responsible for losses resulting from circumstances outside our reasonable control.
We do not guarantee that the website will always be error-free, uninterrupted or completely secure.
Nothing in this Legal Notice is intended to exclude or limit liability where such exclusion or limitation is prohibited by South African law.
11. Personal Information
Personal information collected through this website is handled in accordance with our Privacy Policy and applicable South African data-protection legislation, including the Protection of Personal Information Act (POPIA).
Information may be collected and processed where reasonably necessary to:
- Process orders;
- Process payments;
- Deliver products;
- Provide customer support;
- Communicate with customers; and
- Operate and improve our services.
12. Consumer Protection
Nothing in this Legal Notice is intended to remove, restrict or limit any mandatory rights available to consumers under applicable South African law.
This includes applicable provisions of the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.
Where any provision of this Legal Notice conflicts with a mandatory legal requirement, the applicable law will take precedence.
13. Governing Law
This Legal Notice is governed by the laws of the Republic of South Africa.
Any disputes relating to this website or its use will be dealt with in accordance with applicable South African law.
14. Changes to This Legal Notice
Vision Optic S.A. may update this Legal Notice from time to time.
Any updated version will be published on this website with a revised "Last updated" date.
15. Contact
For questions regarding this Legal Notice, the website, products or services, please contact Vision Optic S.A. through the contact details provided on our website.